| Frequently
Asked Questions
1.
Why should I choose Bhutan Expeditions?
a) Bhutan
Expeditions is a small family-owned business. We are more
concerned with customer care and personalized services, rather
than handling large volume of tourists.
b) Our
tours and treks are not only sightseeing trips, but also cover
spiritual and cultural aspects. Therefore, most of our tours
are education-oriented.
c) We
have the best tour/trek guide in the country, Tsewang Nidup,
who topped the cultural tour-guiding class in 1997 and the
trekking guiding class in 1999. Tsewang is always enthusiastic
to share his experiences and knowledge with visitors, including
international consultants working in Bhutan, who always appreciate
his ability as a guide and a tour leader.
d) Our
visitors are put up in the best hotels/guest houses. Bhutan
Expeditions has the best possible trekking equipment, with
the best guides and cooks, who create various dishes in Indian,
Chinese, continental and Bhutanese styles.
2.
How can I book a package tour to Bhutan?
Choose
any of the tour programs and send us your passport details.
We will place you in a group of a minimum of three persons
and a maximum of twenty-two persons if you don't already belong
to a group. For groups of less than 3 persons, there is a
surcharge over and above the daily tariff.
3.
What is the minimum tourist tariff for Bhutan?
The minimum
tariffs for tourists visiting in a group of three persons
or more are as follows:
High season
tariff - US$ 200.00 per person per night
(March, April, May, September, October and November)
Low season
tariff - US $165.00 per person per night
(January, February, June, July, August and December)
4.
Can I travel as a free individual in Bhutan?
Tours
to most parts of Bhutan can be arranged for an individual
tourist and small groups of less than three persons in accordance
with the travelers' interests and desires. Such tours are
subject to a surcharge, over and above the minimum daily rates
applicable, as follows:
Single
individual - US$ 40.00 per night.
Group of two - US$ 30.00 per person per night.
5.
Are there any discounts?
Yes, the
following discounts on daily rates are allowed:
a) DIPLOMATS from foreign embassies/missions accredited to
Bhutan will be
given 25% discount on the daily rates.
b) There
will be no charge for CHILDREN up to the age of 5 years, while
those between the ages of 6 and 12 years, accompanied by elders/guardians,
will be given 50% discount on daily rates.
c) Full
time STUDENTS below the age of 25 years, holding valid identity
cards
from academic institutions, will also be given a 25 % discount
on daily rates.
6. How can I process my VISA for Bhutan?
Fill out
our visa application form, and submit it to us. Bhutan Expeditions
will apply on your behalf, and after approval, your visa number
will be faxed to you. This process confirms your visa for
Bhutan. Upon arrival at Paro airport, you will be requested
to pay visa fees of US$ 20.00. You should bring 2 passport-sized
photos to be used upon arrival by Bhutan immigration officers.
7.
Why is there a fixed cost for travel to Bhutan? And why is
it relatively more
expensive than neighboring destinations?
The fixed
cost that you pay is not just a fee for entry to Bhutan. This
cost is a
package that covers all your accommodations, meals, land transportation,
guides,
sightseeing, inland permits and fees. If you are trekking,
this sum covers all
expenses for the treks, such as the cost of transport animals
carrying your equipment and material , camping equipment,
meals and transport. The fixed tourist tariff is set by the
government and is applicable to all tour operators in Bhutan.
Working directly with Bhutan Expeditions will provide the
greatest flexibility at the lowest possible cost. Our government
controls the cost in order to manage tourism in a sensible
and sustainable way, avoiding negative effects on both the
environment and the culture.
The only
way to visit Bhutan is by purchasing a package tour from a
reliable and licensed tour operator at these rates. For the
last 20 years, Bhutan has marvelously preserved its age-old
traditions, sacred monasteries and temples. The pristine air
and environment, without large cities and slums, add more
value to Bhutan as a tourist destination. For many visitors,
Bhutan is refreshing, since they find here something that
many other countries lost years ago, and will probably not
be able to retrieve again. Therefore, it would be best if
you support our government's noble goal of sustainable low-volume,
high-value tourism, which all of our visitors enjoy when they
come to Bhutan.
8.
What is not included in the Package?
Airfares,
airport taxes, visa fees, excess baggage, insurance, emergency
evacuation, medical and all other personal expenses such as
laundry, phone calls, beverages, etc.
9. Can I find cheaper rates for travel to Bhutan?
Yes,
but any other rates, other than the tariffs set by the government,
are illegal and you would be taking a serious risk. The tourism
authority strictly checks any kind of undercutting, and if
guilt is found, will impose severe sanctions, such as loss
of business license, disruption of tours, and even deportation
of visitors who use these agents. Otherwise, cheaper rates
would inevitably lead to poor customer service, as tour operators
would herd as many guests as possible in large groups, put
them up in sub-standard hotels to cut expenses, and hire unqualified
guides to haul their visitors around.
10.
When do I make the tour payment?
Tour
payment must be made at least one month before the start of
a tour. The visa
process will begin only after receipt of the full tour payment.
11.
How do I cancel my trip?
Tour
programs booked and subsequently canceled shall be subject
to cancellation
charges as follows:
a) 30
days or more prior to start of the tour - No charge
b) 30-21 days prior to start of tour - 10% of the rate
c) 14-21 days prior to start of tour - 15% of the rate
d) 7-4 days prior to start of tour - 30% of the rate
e) Less than 7 days prior to start of tour, or
cancellation without notice - 50% of the rate
f) After arrival in Bhutan - 100%
12.
What happens in the case of delayed arrival/departure?
There
shall be no charge for the number of days of delays in the
arrival of visitors due to bad weather conditions, Druk Air
problems or road blocks.
There
shall be no charge for the number of days of delay in the
departure of
visitors due to bad weather conditions, Druk Air problems
or road blocks. However, you will be charged any actual expenses
for accommodation, food, transportation and any other services
required.
13.
What kind of vehicles are used for tours?
For individual
travelers and a group of less than four persons, we use Japanese
Toyota 4WD land cruisers. For groups of 5-9 persons, we have
Toyota
Hiace buses. For larger groups of 10-22 persons, we use Deluxe
Toyota Coaster buses.
14.
What kind of hotels will we stay in?
We normally
put our visitors in the best hotels available in each valley.
These may not be comparable with multi-star hotels in developed
countries, but will be clean and comfortable, with proper
bathroom facilities and a good range of food.
15.
What is the best time to be in Bhutan?
Spring
and Fall are usually the best times in Bhutan as far as weather
is concerned. You will get good views in Winter, and the best
diversity of fauna and flora in the Summer, when the rates
are also the lowest.
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